Frequently asked questions
If you can't find the answers you're looking for, please send us an email to let us know. A member of our Customer Service team will get back to you as soon as possible. Make sure to include your order number (if available). For assistance on any topic, feel free to contact us through our customer service team.
How does the return and exchange process work?
If you wish to return or exchange a product, you can contact our customer service team. They will provide you with the necessary information about our return and exchange policy and guide you through the process.
How long does it take for the products to be delivered?
Orders are usually shipped within 2-4 business days. The shipping time takes an additional 3-5 business days. Therefore, your product will typically arrive within 5-9 business days in total.
How should the products be cared for?
Care instructions for our products are indicated on each product's label. In general, it is recommended to follow the proper washing instructions and pay attention to ironing guidelines.
How are the product sizes determined?
Detailed size charts for our products can be found on each product page. You can check the measurements to choose the right size that fits you best.
